Integration · Meta lead forms
Meta lead forms: the AI contacts every lead right away
LIA integrates with Meta lead forms on Facebook and Instagram. Every completed form comes into LIA as a lead with its answers and the AI agent reaches out right away, without waiting for a sales rep to see it. It is then assigned to a sales rep according to the company's rules, and LIA alerts if follow-up stalls.

What LIA does with Meta lead forms
The lead from your ad no longer waits in a spreadsheet someone downloads.

Every form becomes a lead
The answers from the Facebook or Instagram form are saved in the lead profile, with no downloading or copying.
The AI reaches out right away
As soon as the form arrives, the AI agent messages the lead, while the ad is still fresh in their mind.
Assigned to a sales rep
Every lead from a form is owned by a sales rep, following the rules the company sets.
Alerts and reports
LIA alerts when a lead goes past the follow-up time set by the company, and forms count in the reports by sales rep.
How it connects
A LIA engineer makes the connection during onboarding, with Meta's permissions.

The forms get connected
The LIA engineer connects the lead forms from the company's Meta account.
The first contact is defined
What the AI says to each new lead, who gets it next and how long without follow-up triggers an alert.
Leads come into LIA
From then on, every completed form is recorded as a lead and the AI reaches out.
- LIA receives forms from the connected Meta accounts.
- Adding forms or other channels does not change the price.
To re-contact leads by segment: AI WhatsApp campaigns.
Other LIA integrations
They all end up in the same lead profile and the same reports by sales rep.
Corporate number through the official API and each sales rep's own number, in one inbox, with an AI that replies, alerts and calls.
What LIA doesInstagram direct messages in the same inbox as WhatsApp, answered by the AI and qualified.
What LIA doesMessages to the Facebook page land in the inbox as leads, answered by the AI, with an owner and alerts.
What LIA doesWeb chat
Your website chat handled 24/7 by the AI, by text or voice, asking for the details you choose and routing to a sales rep.
What LIA doesThe AI answers lead emails from Gmail, Outlook or any IMAP inbox, and every email is saved in the lead profile.
What LIA doesPhone calls (Anura)
Click-to-call with Anura from LIA, with an extension per sales rep: every call recorded and transcribed in the lead profile.
What LIA doesGoogle Calendar
Each sales rep's calendar next to their leads, meetings booked from LIA, a WhatsApp reminder 24 h before and a follow-up 24 h after.
What LIA doesMeetings (Fathom)
With Fathom, every meeting on Google Meet, Zoom or Teams is saved in the lead profile with a summary, action items and transcript.
What LIA doesYour CRM or ERP
HubSpot, Salesforce, Zoho CRM, Kommo, Tokko, Microsoft Dynamics and any system with an API.
What LIA doesFrequently asked questions

Does LIA receive leads from Facebook and Instagram forms?
Yes. LIA integrates with Meta lead forms: every completed form comes in as a lead with its answers and is assigned to a sales rep.
Does the AI contact form leads on its own?
Yes. As soon as the form arrives, the AI agent contacts the lead, without waiting for a sales rep to see it.
Do I have to download the form leads?
No. Every completed form reaches LIA and is saved in the lead profile, with no spreadsheets to download or data to copy.
We'll show you how it would work with your team
In a demo we set up your company's case and show you what the manager sees and what each sales rep does.
