Sellink
Laguzzi accounting firmLIA integrations
LIA integrations: your channels, your calls, your meetings and your CRM in one place
LIA is an AI CRM that works as an AI Sales Manager. It connects with WhatsApp (chats and calls), phone calls through Anura, Instagram, Facebook, your website chat, email and Meta lead forms to bring every enquiry into one inbox, where the AI replies and reaches out to each lead; with Google Calendar and with Fathom (Google Meet, Zoom or Microsoft Teams) to add meetings; and with your CRM or ERP, such as HubSpot, Salesforce, Zoho CRM, Kommo, Pipedrive, Bitrix24, Tokko or Microsoft Dynamics. Everything ends up in the lead profile and the reports by sales rep.
Contact channels
Enquiries arriving through WhatsApp, Instagram, Facebook, the website, email and Meta lead forms land in the same omnichannel inbox. The AI replies, reaches out to every new lead and records it with its conversation, its channel and its owner.
Corporate number through the official API and each sales rep's own number, in one inbox, with an AI that replies, alerts and calls.
What LIA doesInstagram direct messages in the same inbox as WhatsApp, answered by the AI and qualified.
What LIA doesMessages to the Facebook page land in the inbox as leads, answered by the AI, with an owner and alerts.
What LIA doesWeb chat
Your website chat handled 24/7 by the AI, by text or voice, asking for the details you choose and routing to a sales rep.
What LIA doesThe AI answers lead emails from Gmail, Outlook or any IMAP inbox, and every email is saved in the lead profile.
What LIA doesMeta lead forms
Every Facebook and Instagram lead form comes in as a lead and the AI reaches out right away.
What LIA doesCalls
WhatsApp calls, through the official WhatsApp Cloud API, and phone calls through Anura are saved in the lead's history with the recording, the transcript and an AI summary, and count in the reports by sales rep.
Calendar and meetings
With Google Calendar, LIA sees each sales rep's calendar, books meetings with leads and messages the lead before and after every meeting. With Fathom, what was said in the meeting is summarized in the lead profile.
Google Calendar
Each sales rep's calendar next to their leads, meetings booked from LIA, a WhatsApp reminder 24 h before and a follow-up 24 h after.
What LIA doesMeetings (Fathom)
With Fathom, every meeting on Google Meet, Zoom or Teams is saved in the lead profile with a summary, action items and transcript.
What LIA doesYour CRM or ERP
LIA works as a CRM or connects with the one your company already uses: HubSpot, Salesforce, Zoho CRM, Kommo, Pipedrive, Bitrix24, Clientify, GoHighLevel, Freshsales, monday CRM, RD Station CRM, Odoo, Microsoft Dynamics, Tokko, Cianbox and Sigmma. It also connects with Excel, Google and any system with an API.
How the integrations get connected
Nobody has to set anything up alone. Integrations are connected during onboarding, which takes 1 to 2 weeks, with a dedicated LIA engineer and no setup fee.
You choose what to connect
In the first meeting we define which channels, accounts and systems the team uses, and what the manager needs to see.
A LIA engineer connects it
The engineer connects each integration with the permissions of the company and of each sales rep, and checks that the information reaches the lead profile.
The team works as usual
Sales reps stay in their channels and their calendar. LIA replies, records, qualifies, alerts and reports on whatever was connected.
Frequently asked questions about integrations
What tools does LIA connect with?
WhatsApp, Instagram, Facebook, web chat, email and Meta lead forms; WhatsApp calls and Anura phone calls; Google Calendar and meetings through Fathom (Meet, Zoom, Teams); and CRMs and ERPs such as HubSpot, Salesforce, Zoho CRM, Kommo, Pipedrive, Bitrix24, Microsoft Dynamics and Tokko, or any system with an API.
Does the AI reply on its own in every channel?
Yes. LIA's conversational agent replies 24/7 on WhatsApp, Instagram, Facebook, website chat and email, reaches out right away to every lead that comes in through a Meta lead form, and hands the conversation to a sales rep when needed.
Does adding channels or sales reps change the price?
No. LIA is a monthly subscription from USD 150, with every module included and a limit on managed conversations. It does not charge per user, per sales rep or per channel.
Who connects the integrations?
A LIA engineer, during onboarding, which takes 1 to 2 weeks at no cost. The company and each sales rep grant the permissions for their accounts.
Do I need a CRM to use LIA?
No. LIA works as an AI CRM from day one. If the company already has a CRM or an ERP, such as HubSpot, Salesforce, Kommo or Tokko, LIA connects to it.
We'll show you LIA connected to your team's tools
Tell us which channels, calendar and systems your team uses, and in a demo we'll show you how it all fits together.
